Support
A dedicated, Asia network of customer service and support professionals stands behind all Hyetech offerings. With regional support and training centers located in Singapore , Hyetech offers local support and training for its customers.
- Training and educational programs
- Regular scheduled classes in Hyetech Training Centers
- Web-based programs
- On-site application specific programs
- Pre and Post Sale Technical Support
- Telephone and Web-based
- On-site
- Telephone support
- Onsite installation and check-out
- Applications support phone "hotlines" for software
- Customized Software Development
- Monthly system status reports
- Annual user group meetings
- Customer support bulletins
- Maintenance agreements
- Asia training available onsite or at Hytech locations
- Training classes include program development, software maintenance, user training
- Onsite applications assistance
- Consulting
- Software Support Agreements for software and documentation updates
Email
Technical Support : support@hyetech.biz
Pre-Sales Support : sales@hyetech.biz
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